Last updated: 9 October 2026
These terms apply to purchases made on Voidshop. Each item is sold by the artist whose page you are on (“the artist”). Voidshop provides the platform and the technical delivery.
Prices are shown in euros and include VAT where the artist charges it. Payment is handled by Stripe and goes directly to the artist's Stripe account. Some releases let you choose your own price, subject to the minimum the artist set; a free download needs no payment.
By starting a download you ask for immediate delivery of digital content and, as the law allows, you lose your right of withdrawal once the download has started. If something is wrong with your files, or you were charged by mistake, contact the artist (their address is on their page and in your receipt) and we will help sort it out. Refunds, where granted, go back to your original payment method.
Physical items are shipped by the artist to the address you enter at checkout. Shipping costs are shown before you pay. For physical goods bought online within the EU you normally have 14 days after receipt to withdraw; contact the artist to arrange a return. Items are subject to availability and stock is reserved only once payment is completed.
A receipt with your download link is emailed to the address you enter. Check your spam folder if it does not arrive, or contact the artist with your order number.
We make reasonable efforts to keep the service available but cannot guarantee uninterrupted access. Nothing in these terms limits rights you have as a consumer under mandatory law.
privacy@voidra.ge for platform questions. Questions about a specific item go to the artist. See also the Privacy policy and Cookie policy.